What’s Zappening now

Amid the delivery disruptions affecting Sendle customers across Australia, logistics technology platform Zappy has stepped in to support impacted small businesses and online retailers, emphasising that reliable delivery is essential for the health of the broader ecommerce ecosystem.

Recent Sendle service disruptions, have left thousands of Australian small businesses and online sellers scrambling for alternative delivery solution. As affected users search urgently for a Sendle alternative, Zappy is stepping in to keep businesses moving without interruption.

E-commerce international shipping sounds like a growth hack, until you're knee-deep in customs declarations and shipping calculations.

E-commerce returns management software helps automate that process — from return initiation and courier label generation, to parcel tracking, refunds, and understanding why products are being returned.

This guide walks through how to create and print shipping labels on your own — and how to simplify everything with Zappy.

A shipping aggregator (or courier aggregator) lets e-commerce businesses access domestic and international couriers without needing to negotiate rates, maintain courier accounts, or switch between multiple portals to print labels or track parcels. Zappy is a hybrid solution: part aggregator, part enabler.

Shipping costs are determined by package weight, dimensions, courier zones, packaging, and surcharges. Hidden shipping costs can quietly kill your margins — especially in Australia, where vast distances, remote area fees, and fuel surcharges stack up quickly.

Let’s talk about the messy middle of scaling an e-commerce business. Orders are coming in from throughout Australia, or across the ditch in New Zealand. It’s where the fun of starting out meets the reality of keeping up with growth.

Learn how to sell on TikTok and Temu, manage multi-currency markets with WorldFirst, improve customer experience, optimising packaging, and automating shipping with Zappy.

Keeping shipping costs down is increasingly tough for Australian businesses. Leverage your shipping volume, build relationships with multiple carriers, and use rate benchmarking to push for better deals.

If you’re delivering packages regularly, you can save a lot of time and money with our courier booking engine.

Helpful for businesses, customers and anyone else using courier tracking through a service like Zappy.

We’ll take you through how parcel redeliveries work with Zappy, to show you just how easy it is to make sure you get your package.

Import orders from platforms or spreadsheet Address validation to ensure orders consistently reach their intended destinations. Frequently used addresses saved to Address Book

We've evolved our company into Zappy.

In recent years, retailers that combine physical stores with an online presence have outperformed most others. Among various types of retailers, those categorized as "Bricks and Clicks"

In 2022, Australians set a new spending record in the retail sector, totaling $353 billion, marking a 9.2% increase compared to the previous year.

Quite often we get asked how are you different to Gosweetspot or GSS? Let's answer these questions.

Learn history of this surcharge, how it is implemented and what options are available to avoid being charged a residential delivery charge.

Parcel post tracking gives you peace of mind, but there are rules about what can and can’t be sent. Read up on them before you send your parcel.

Freight companies and courier services offer unique benefits for companies. Read on to see which will better meet the needs of your business.