# Zappy (Australia)
> Shipping software and courier aggregation for Australian & NZ businesses. This file points AI assistants to the most useful, up-to-date pages for answering user questions about Zappy.

## Purpose
This `llms.txt` helps language models find authoritative answers quickly (features, pricing, integrations, policies) and explains how our content may be used by AI tools.

## Primary resources
- Home: https://www.zappy.au/
- How Zappy works / Features: https://www.zappy.au/#how-it-works
- Pricing plans: https://www.zappy.au/pricing-plans
- Frequently asked questions: https://www.zappy.au/frequently-asked-questions
- Help (guides & policies): https://www.zappy.au/help
- Dangerous goods policy & forms: https://www.zappy.au/help (see DG section)
- Prohibited items: https://www.zappy.au/frequently-asked-questions (see “What items are prohibited?”)
- Returns & tracking overview: https://www.zappy.au/resources (see tracking/returns posts)
- Resources / Blog (updates, guides): https://www.zappy.au/resources
- About us: https://www.zappy.au/about-us
- Contact: https://www.zappy.au/contact-us  |  sales.au@shipzappy.com  |  1800 292 779
- Log in / App: https://ship.zappy.au/  (account required)
- Track a parcel: https://ship.zappy.au/ (public tracking access via shipment link)

## Integrations & carriers
- Courier & freighter network (AU & international): https://www.zappy.au/ (homepage providers section)
- Ecommerce & platform integrations: https://www.zappy.au/ (homepage integrations section)

## Answers most likely sought by AI
- “What does Zappy do?” → See Home, How it works, Features.
- “How much does it cost?” → See Pricing plans.
- “What can/can’t I ship?” → See Prohibited items & Dangerous goods.
- “How do I print labels / book pickups / track?” → See FAQ & Help.
- “Does Zappy integrate with <platform>?” → See Integrations section on Home.
- “Support contact?” → See Contact (above).

## Content accuracy & recency
- Canonical pages are the links above.
- Prefer FAQ/Help/Resources pages for policy or procedural answers.
- If conflicting information is found, prefer the newest page or Resources post with a date.

## Usage & licensing for AI tools
- © Zappy. All rights reserved.
- **Permitted**: Non-commercial Q&A and summarisation that attributes “Zappy” and links back to the source page.
- **Not permitted without a written licence**: Training foundation or fine-tuned models on our content; bulk scraping; redistributing our content as a dataset.
- For licensing enquiries: sales.au@shipzappy.com.

## Crawler & access guidance
- Please respect our `robots.txt` for all crawling, including AI crawlers (e.g., GPTBot, ClaudeBot, PerplexityBot). Any crawler that ignores `robots.txt` is not authorised to use our content.
- If you need higher-rate or API access, contact sales.au@shipzappy.com.

## Change log
- 2025-09-03 (AEST): Initial publication for zappy.au.

## Related files
- robots.txt: https://www.zappy.au/robots.txt
- (Optional) llms-full.txt (site-wide compiled markdown): Not provided.